Case Studies / CCS Transportation
CCS Transportation cut repair administration by 50%, reduced overall fleet costs by 10%, and replaced paper-based processes with real-time inventory control and analytics that finally gave leadership the data to make smart business decisions.
Founded in 1983 in Conway, Arkansas with a single truck, CCS Transportation has grown into a fleet of approximately 300 pieces of equipment providing safe, dependable transportation and logistics services throughout Arkansas and beyond. As the fleet grew, so did the complexity of managing maintenance, compliance, and cost control across the operation.
CCS was managing their entire maintenance operation on paper repair orders, with technicians filling out forms by hand and service managers manually re-entering everything into a database. Moving to Fleetrock eliminated duplicate data entry, gave technicians direct access to repair history and parts inventory, and delivered real analytics, spend by model year, CPM data, and PM compliance, for the first time.
Objectives |
Outcomes |
|---|---|
|
Administration
Reduce administration, improve technician process and manager efficiency.
|
-50% Admin Time |
|
Inventory
Improve measures for Cost Control related to inventory.
|
Inventory Management |
|
Visibility
Create better visibility to maintenance data for decision making.
|
-10% Overall Cost |
“This is night and day compared to what we did previously! It has brought significant efficiency to the shop, and we can now look at spend details. We are looking at trends, comparisons, CPM data, etc. to explain what happenedand what we need to do going forward!”
CCS came to Fleetrock with straightforward goals: cut the administrative burden, get control of inventory costs, and get access to data that was actually useful for running the business. All three were achieved, and the results went straight to the bottom line.
Paper repair orders were eliminated entirely. The service manager's manual re-entry process disappeared, cutting administration by 50% and giving technicians direct access to repair history, asset detail, and parts inventory from the platform.
Gained solid cost control measures, easier inventory reconciliation, and the ability to identify obsolete parts. Connecting every part directly to the repair process for the first time.
Analytics that were actually useful for business decisions. Spend by model year, CPM data, repair quality trends, and PM compliance tracking that helped them optimize their fleet and identify exactly when costs were increasing before making major asset decisions.
